MIGUEL GUILLÉN
Data Analyst & Strategic Leadership
CONTACT
+1 (809) 993-0123
miguel.guillen29@gmail.com
Santo Domingo, D.R.
linkedin.com/in/miguel-guillen-12983254
PROFILE
Business Administrator with a Master's in Strategic Management and 5+ years of experience transforming raw data into actionable business insights. Expert in financial analysis, data governance, and administrative process optimization.
CORE SKILLS
Advanced DAX/M Formulas
Report Automation (ETL)
Predictive Analysis
Payroll & Data Control
Strategic Financial Analysis
Leadership & Team Collaboration
Power BI
Excel Avanzado / Macros
LANGUAGES
Spanish — Native
English — Advanced
Mandarin — Intermediate (Taiwan)
EDUCATION
MIGUEL GUILLÉN
Data Analyst & Strategic Leadership
PROFESSIONAL EXPERIENCE
Payroll & Data Control Analyst
National Emergency and Security System 9-1-1
March 2024 – Present | Santo Domingo, D.R.
- Spearheaded the re-engineering of attendance and payroll processes via integrated Power BI dashboards, reducing administrative processing time by 65%.
- Developed and deployed high-impact interactive reports for executive decision-making regarding attendance and payroll updates.
- Authorized the cleaning and governance of critical databases (App2 System), ensuring the integrity of Human Resources information.
Data Analyst
Financial Analysis Unit (UAF)
February 2021 – February 2024
- Designed and optimized advanced financial analysis and data governance procedures, increasing budget forecast accuracy by 40%.
- Responsible for advanced use of Power BI and Excel for data modeling and strategic reporting.
- Produced strategic reports for senior management to identify financial risks and optimization opportunities.
Sales Coordinator
Delta Comercial
October 2016 – October 2019
- Drafted high-value commercial proposals and managed the lifecycle of critical business opportunities.
- Supervised customer service operations, maintaining top-tier satisfaction standards.
- Coordinated result-oriented sales teams, ensuring the achievement of strategic goals.
EDUCATION
Master's in Strategic Management ★ Destacado
Pontificia Universidad Católica Madre y Maestra (PUCMM)
2019 – 2020 | Santo Domingo, Dominican Republic
- Advanced specialization in strategic leadership, organizational management, and data-driven decision making.
Mandarin Language & Culture Studies
Taiwan (Republic of China)
2013 – 2015
- Full immersion Mandarin language program, achieving intermediate-level proficiency. Expanded cross-cultural communication skills for global business environments.
Bachelor's in Business Administration
Pontificia Universidad Católica Madre y Maestra (PUCMM)
2006 – 2011 | Santo Domingo, Dominican Republic
- Core foundations in mathematics, statistics, programming, and business analysis.